Terms and Conditions

1. Acceptance of Terms

By accessing or using the StepForward Men's Shoes website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use of Our Services

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. Prohibited behavior includes:

• Engaging in fraudulent activities
• Misusing promotional offers or coupons
• Attempting to gain unauthorized access to our systems
• Transmitting viruses or other harmful code

3. Coupon and Promotional Offers

We may offer coupons or promotional discounts from time to time. The following conditions apply:

• Coupons are subject to the terms specified at the time of issuance.
• No refunds or returns will be processed for orders placed using misused or fraudulently obtained coupons.
• No coupons with a value exceeding ₹3000 will be eligible for returns or refunds, even if used correctly, unless the return is due to a defect or error on our part.
• Coupons cannot be combined with other offers unless explicitly stated.
• We reserve the right to cancel or modify promotional offers at any time without prior notice.

4. Return and Refund Policy

We offer a 10-day return policy for all products, subject to the following conditions:

• Items must be returned within 10 days from the date of delivery.
• Products must be unused, in their original condition, and with all original packaging, tags, and accessories.
• Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
• Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
• No refunds or returns will be issued for items purchased with misused or fraudulent coupons or coupons valued above ₹3000, unless the return is due to a defect or error on our part.
• To initiate a return, contact our customer support team at 2003soleus@gmail.com.

5. Product Information and Availability

We strive to ensure that all product information, including descriptions, images, and prices, is accurate. However:

• We do not warrant that product descriptions or other content on our site is error-free.
• Product availability is subject to change without notice.
• We reserve the right to limit quantities or discontinue products at any time.

6. Payment and Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without notice. We accept payments through our secure payment partners. By providing payment information, you represent that you are authorized to use the payment method provided.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of StepForward Men's Shoes or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, StepForward Men's Shoes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or use.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be resolved in the courts of [Your City], India.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify you of any material changes by posting the updated terms on our website and updating the "Last Updated" date below.